Software Engineer 3 – Database Engineer

Asurion is seeking a database engineer who is passionate about technology and problem-solving. We value highly-motivated technologists with an interest in building resilient, fault-tolerant systems with the passion and curiosity to learn. If this sounds like you, get in touch!

At Asurion, we don’t just redefine—we reinvent. We began by establishing a culture that rewards results and isn’t confined by a hierarchy. As a result, we have achieved phenomenal growth. Today, this entrepreneurial spirit is as strong as ever. It’s in our DNA. We foster a culture where our team members are encouraged daily to make a difference—for our clients, customers, and themselves. Our dynamic and rewarding environment ensures that each of our 17,000+ team members can reach their full potential, while at the same time fulfilling the needs of more than 280 million consumers.

The Accounts platform team builds and maintains systems that support customer enrollment, processing and vendor communication. We focus on providing a seamless stakeholder experience by reliably executing product initiatives and providing highly responsive customer service.

Asurion is seeking a database engineer who is passionate about technology and problem-solving. We value highly-motivated technologists with an interest in building resilient, fault-tolerant systems with the passion and curiosity to learn. If this sounds like you, get in touch!

What You’ll Do

• Collaborate with product and business teams to convert requirements to technical specifications for data models and data manipulation rules
• Troubleshoot triggers, functions, stored procedures, PL/SQL
• Provide application development support for DDL implementation, code review and schema changes in development, test, and production systems
• Provide support to product and client teams for reporting and data discrepancies
• Design fault-tolerant data processing workflows with appropriate tests that can self-heal when something goes wrong, with minimal to no human intervention
• Take ownership and have pride in what you work while being willing to share your experience and solutions with across teams.

What You Bring To The Team

• Bachelor’s Degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Electronics Engineering
• 3+ years of experience with relational databases (Oracle 11g+ preferred), SQL data manipulation and reporting, is required
• 3+ years of experience with database reporting and visualization tools with custom functions, design dynamic reports, manipulate data sources, etc. is required
• 3+ years of experience with Linux or Unix-based systems using PL/SQL and Shell scripting is required
• 3+ years of experience with troubleshooting, triggers, functions and stored procedures against Oracle databases is required
• 2+ years of experience in systems configuration (Linux / Unix OS) to adhere to best practices for Oracle RDBMS platforms is preferred
• 3+ years of experience with designing data models, entity relationship diagrams (ERDs), Data Manipulation Rules (DMR’s) is preferred
• 1+ years of experience with ETL Pipelines and workflows is nice to have
• Familiarity with Big Data core concepts and how to process data on cloud infrastructure (e.g. AWS, Spark, EMR) is nice to have
• Strong understanding of SQL concepts such as stored procedures, query optimization, performance tuning, execution plans, etc. is preferred
• Strong attention to detail with ability to thoroughly test changes subsequently in nonproduction is preferred
• Experience performing root cause analysis on data and processes to answer specific business questions and identify opportunities for improvement is preferred
• Familiarity with cloud-based systems (AWS, Azure, Google Cloud) is nice to have
• Experience working in a modern, agile software development lifecycle using tools like Jira or Trello is nice to have
• Familiarity with source control systems (Git etc.) is nice to have
• Strong interpersonal skills and proactive communication.

About Asurion

At Asurion, every one of us is a leader, from individual contributors to the senior team. We utilize our 5 Leadership Principles to help align and guide us in our everyday interactions.

• Put Customers First
• Play A Team Sport
• Take Ownership
• Collaborate and Then Commit
• Reach Full Potential

Asurion helps more than 300 million people around the world unlock their technology's untapped potential. We create innovative technology solutions that help keep consumers connected, from comprehensive protection to smart tech help that redefines expertise. Partnering with leading wireless carriers, retailers and pay-tv providers, Asurion's 17,000 employees deliver a seamless, award-winning customer experience, anticipating their needs and providing tailored services reachable within one touch.