Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Technology Specialist I (Senior Engineer) - Digital and Technology Partners – Network Engineering

This position is Hybrid, requires onsite 2 - 3 days a week at MSH Main Campus (102nd & Madison)

Technology Specialist I (AKA Senior Engineer) provides supervision, engineering, operational support and problem resolution for systems or an environment required to support a large, complex institutional IT system, a segment of that system or a process. Assist Managers and Directors in completing projects and maintaining environments. Support enterprise network of 50,000 users, 8 hospitals, 4 data centers, and multi cloud operations.

Responsibilities

Duties and Responsibilities:

• Provides engineering and administrative support for the assigned areas (LAN network infrastructure including Core, aggregation and access switches. WAN infrastructure including inter hospital connectivity. Cloud infrastructure virtual and physical).
• May engineer/implement solutions using network automation technologies.
• Plans and deploys remote sites.
• Performs daily functions that include user support and upgrade co-ordination, and administrative audits to ensure accuracy of the complex institutional IT system, a segment of that system or a process, including mobile devices if applicable.
• Maintains software versions management controls.
• Will document new implementations with diagrams and posted technical documentation.
• Resolves problems and may implement, configure and fine tune a system/process to monitor system health.
• Will act as a project lead or a project manager on complex projects.
• Aids in executing testing with both IT project teams and divisional clients.
• May provide assistance and training to other engineers
• Performs related duties as assigned or requested.

Qualifications

Education:

• Bachelor’s degree in Computer Science or a related discipline preferred. An equivalent combination of education and/or work experience may substitute.
• Technical certification(s) in area of expertise or specific to department are desirable.

Experience:

• Eight years of diverse work experience in IT with a minimum of six years experience in systems analysis and application program development, or an equivalent combination of education and work experience.
• 10+ years of experience with major project in an enterprise LAN/WAN
• 10+ years of experience in engineering and support of an institutional IT system, a segment of that system or a process, as assigned.
• 10+ years configuring, upgrading, and managing Cisco network equipment.
• 5+ years supporting and deploying Meraki WAN security appliances.
• Must have technical experience in networking and relational and demonstrate seasoned IT skills and competency in most aspects of software activities, multimedia and/or data communication. Must have excellent trouble-shooting, documentation and communication skills.
• Working knowledge of VoIP and WiFi infrastructure and controllers
• Working knowledge of UDP/TCP protocols and able to diagnosis problems via packet analyzer
• Working knowledge of WAN protocols including MPLS, SIP, BGP etc.
• A strong understanding of cloud computing technologies, emerging trends and related technology preferred.
• Very good communication skills, judgment and analytical/problem solving skills, and the ability to work effectively with client and IT management, staff and vendors.

Compensation Statement

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $109,000.00 - $163,695.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, 294 - DTP Network Services - MSH, Mount Sinai Hospital

Employer Description

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans

Compensation

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $109000 - $163695 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.