Sr. Applications System Analyst


Santa Clara, CA, USA

Full time



Sep 17

The Sr. IT Application Systems Analyst position will be responsible for performing the analysis, design, enhancements, major deployments, upgrades, support, monitoring, troubleshooting, and user/role-based security maintenance for various IT systems.

  • Provide continual Enhancements to existing and new technologies
  • Work with our business partners to implement new enhancements from the analysis to implementation phases, while ensuring that thorough testing occurs.
  • Support business objectives and ensure alignment with existing and new solutions
  • Partner with Business stakeholders to define business and systems requirements for new technology deployments
  • Create test plans / cases for enhancements, and coordinate and conduct user acceptance testing
  • Perform direct research on potential technology solutions in support of software procurement efforts
  • Respond to Customer Service Requests/Minor Enhancements as required
  • Partner with Project Management Office (PMO) Team and Business Relationship Manager (BRM) to serve as technical lead over business-critical projects
  • Act as liaison between the Customer and Third-Party Vendors to support and enhance COTS and SaaS (Cloud)-Based systems
  • Coordinate with other IT Service Towers to ensure application technical requirements are met
  • Provide Operational support for existing solutions.
  • Receive Incidents relating to system issues and outages
  • Troubleshoot, interpret logs, document steps to reproduce software bugs, process problems or other issues which create application errors
  • Produce timely Incident reports documenting system downtime
  • Support identification of Root Cause Analysis
  • Monitor systems for issues such as quality, accessibility and work with departments to resolve
  • Develop and maintain technical and operational procedure and work instruction documentation
  • Provide On-Call support as needed
  • Work under the direction of the IT Business Application Services Manager for:
  • Resource Allocation and Prioritization
  • Regular updates through status updates, staff meetings, and face to face interaction
  • Benchmarking, analyzing, and making recommendations with supporting data for the improvement and growth of the environment
  • Ensuring application documentation and portfolio are comprehensive and kept up to date
  • Following Change Control Procedures
  • Staying current with the latest technologies

You will be successful in this role if you have:

  • Bachelor’s degree or higher in CS, CIS, MIS

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

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