Solution Architect


Poughkeepsie, NY, USA

Full time

$123-231k (annually)



Aug 26


Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business.

Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.

Your Role and Responsibilities

As a Solution Architect in IBM Technology Expert Labs, you will work directly with customers who leverage our cutting-edge software-defined network services to help them achieve their business goals. You will be a pivotal team member who connects the client's technical functional, non-functional and implementation requirements with a solution design and proposal. You’ll work with enterprise and telecom customers pre-sale, helping them design, orchestrate, automate, manage, and monitor their critical software-defined networks, whether in the cloud, virtual, or on-prem. With your excellent networking knowledge and experience across multiple technologies, you will work closely with clients, sellers and the Delivery team to build solutions based on meeting the client's business outcomes and known best practices for the technology and industry.

Solution Design

Providing expert end-to-end technical guidance within the networking domain to lead discovery discussions with prospective Software Defined Networking clients, assess architecture needs for projects, work with technical leads and Sellers to create proposals. Assume overall technical responsibility for the success of proposed solution design, solution content, solution construction, and solution integration. Propose high quality solutions to clients in response to varying business requirements.

Solution Proposal

Leading client workshops, influencing client stakeholders at all levels to find the best architectural outcomes that align to business and technology strategies and initiatives into actionable roadmaps with clear direction on execution to ensure business value and ROI. Design and construct work breakdown structure leading to the estimation of efforts and resources needed to enable pricing. Produce the statement of work of the solution.

Project Success

Establishing personal relationship at all levels – from engineers to CIOs – with experience of navigating challenging debate to reach healthy resolutions during the plan and proposal process. Responsible for ensuring a high level of customer satisfaction through comprehensive knowledge of solutions offerings, strategies and direction as it relates to the client's business, infrastructure and industry. Through the use of pre-sales methodologies, apply in-depth knowledge of leading-edge technology solutions with industry and business skills to influence clients to adopt IBM solutions.

Required Technical and Professional Expertise

  • Extensive experience with multi-vendor networking products including switches, routers, wireless, firewall
  • Experience in designing, implementing, and managing 5G core networks
  • Experience with Cloud computing, networking and orchestration tools, e.g. AWS, Azure, GCP, IBM Cloud, Kubernetes/OpenShift
  • Knowledge of networking technologies, including NG-RAN/O-RAN
  • Experience with network security solutions is a bonus
  • Experience with software defined networking technologies including Cisco ACI, SD-WAN, VMware NSX
  • Familiarity with Cloud Computing paradigms and orchestration tools, e.g. IBM Cloud, AWS, Azure, GCP, Kubernetes/OpenShift
  • Extensive solution design and architecture experience, including capturing requirements in a customer-facing capacity
  • Prior experience designing Commercial off-the-shelf solutions to meet those requirements
  • Strong network management and OSS Integration experience
  • Telecom carrier or large enterprise customer experience
  • Must have excellent communication, documentation, and customer facing skills
  • Skilled with Solution Architecture Methodology, Process and Tooling
  • Ability to develop technical briefs and detailed solution designs
  • Ability to convey technical concepts to a diverse audience
  • Technical familiarity with databases, programming, API’s and scripting

Preferred Technical And Professional Expertise

  • None

About Business Unit

IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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