Senior Observability Consultant

The Software Institute

New York, United States Remote

Full time

$100-180k (annually)



Aug 20

Observability Consultant – Overview - MUST RESIDE 2 hours from New York

As a Senior Observability Consultant at TSI Expert services, you’ll lead and inspire a larger project team, on projects that help our clients operate successfully. You will successfully collaborate with multiple stakeholders and colleagues across multiple specialisms which could include; end users, key client representatives, business analysts, designers, developers, operations teams and more.

You’re able to solve complex problems and are able to complete hands-on engineering tasks. You collaborate well with all of your customers and internal teams. Key Responsibilities

· Design, implement and maintain Observability Solutions including Splunk, Cribl & Elastic

· Stay up-to-date with Observability best practices

· Onboard complex data sources to an Observability tool

· Manage client relationships

· Work with customers to understand their data and technology challenges

· Provide pre-sales support

· Assist with customer training and adoption

Key Skills Required

· Worked with clients, managing their demands and expectations and challenging appropriately to truly understand the business need and requirements

· Must be proficient in a widely used Observability stack such as Splunk, Cribl or Elastic

· Must be willing to learn and gain new Observability certifications

Preferred in addition to Observability experience and qualifications, you should be

· Proficient in scripting languages (i.e. Python/Bash)

· Proficient in writing regular expressions

· Experienced with containerized solutions (Kubernetes, Docker, OpenShift)

· Experienced in cloud computing platforms AWS, Azure, or GCP

· Experienced in using PMO and ITSM tooling such as ServiceNow, JIRA, Confluence

Certified in at least one of the following

· Splunk

· Cribl

· Elastic

Personal Attributes

· Passionate about technology, technical development and engineering solutions

· A proactive approach to problem-solving

· Excellent analytical and problem-solving skills

· Self-sufficient

· Good communications skills - written and verbal

· Ability to engage and interact with non-technical staff

· Consultative and highly communicative with peers

· A good team-playing mentality

· An ability to work to tight deadlines and within constraints

About us

TSI Expert services is a leading provider of digital solutions, software, consulting and managed services. We work across multiple sectors, with specialist expertise in the financial, government and commercial markets. Since 1999, we have been providing end-to-end solutions across Digital Delivery, Development and Technology.

At our core, we are a Digital Transformation consultancy with capabilities for onsite and onshore. With over two decades of experience in the market, our office network spreads across the UK, with international hubs.

Why TSI?

Alongside a great cultural environment and reward scheme at TSI, we value highly your career progression, where personal development is at our core and everyone has a tailored progression path designed to suit them.

· Competitive salary and review process, 14 vacation days + 10 days federal holidays.

· L&D: Internal and External Training, Classes and Certification

· Collaborative environment: regular social events, team activity days, company away days abroad

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