Senior Solutions Analyst

Walt Disney World

Lake Buena Vista, FL, USA

Full time

$101.9-136.7k (annually)



Aug 20

About the job

The role of Senior Solutions Analyst is critical for developing high-quality cloud and on-prem applications used to manage the sophisticated labor needs for Walt Disney World, Disneyland Resort, Aulani, and associated businesses (Disney Vacation Club, Disney Cruise Line Shoreside, Facility, and Operations Services). Combined, these businesses schedule and pay over 100K Cast Members a week working with numerous unique labor agreements and rules encompassing significant and complex labor budgets.

The Labor Systems team has a commitment to providing meaningful business insights and custom software to advance business goals; we pledge to provide a center of excellence for integrated data solutions, data science, business automation, and software architecture. With a focus on:

  • Evangelism and implementation of advanced data engineering and data science practices.
  • Advancing software engineering and architecture practices.
  • Supporting the Labor Demand Planning System (LDPS) and advancing the capabilities of the system.

You will fill a critical role on our team by working on various software and data solutions. We are looking for people with an unwavering appetite and curiosity for learning innovative technologies, and a passion for emerging technology.

You will:

  • Follow best practices for software development methodologies and testing procedures.
  • Design and develop agile, intuitive, and minimal maintenance sustainable software solutions for complex and time-consuming problems.
  • Collaborate with system clients and key partners to identify and implement efficiency opportunities with system and data processes.
  • Maintain an up-to-date knowledge of IT technologies and developments. This may involve attending seminars, training events, and reading relevant journals and technical documentation. Maintain an excellent working knowledge of data integration technologies currently in use.
  • Work effectively with all levels of Cast and leaders to achieve project objectives.
  • Work autonomously, make independent decisions, and react professionally to changing conditions.
  • Lead ‘best practice’ initiatives in support of continuous improvement.
  • Ensure Disney IT security standards are implemented on all application development, servers, and databases.
  • Provide high-level estimation based on initial requirements.
  • Break large complex problems into small and testable tasks.
  • Understand, recommend, and support robust reporting and analytic architectures.
  • Collect, process, and analyze large data sets.
  • Manage and prioritize numerous tasks independently in a demanding environment.
  • Participate in an on-call rotation and cross-functional sustainment duties with the team.

You have:

  • 4+ years of strong Programming skills using Angular, Node, C#, Python, or JavaScript or equivalent work experience.
  • Solid understanding of build automation tools such as Jenkins, Cloud formation templates, Terraform, GitLab runners or GitHub Actions
  • Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), or Azure.
  • Demonstrated experience developing solid relationships with various teams/partners to move work forward.
  • Demonstrated ability to meet deadlines, manage multiple priorities, and perform job responsibilities in a demanding environment accurately and with minimal supervision.
  • Prioritization of multiple interdependent projects while monitoring and communicating progress.
  • Strong work ethics with meticulous accuracy and quest for quality.
  • Ability to manage confidential information.

It would be great if you had:

  • Bachelor’s degree in computer science, information technology, data science, or an equivalent field/work experience.
  • Experience with Labor Systems such as My Time, CDS, GEMS, EiSS, or LDPS.
  • 4+ years of experience working with data technologies (SQL Server, Snowflake, SSIS)
  • Ability to manage various timeline commitments.
  • Proactively identifies, analyzes, and drives problems to resolution, managing complex issues simultaneously while effectively communicating across teams.
  • Effectively communicates technical actions and expectations to the appropriate partners.
  • Strives to be the partner of choice by seeking and understanding client business needs, identifying appropriate technical solutions, and meeting/exceeding service expectations.
  • Ability to communicate technical concepts to a non-technical audience.

Additional Information:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at


The hiring range for this position in California is $101,926 - $136,730 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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