Solutions Consultant II

New Relic

Austin, TX, USA Remote

Full time

$163-204k (annually)



Aug 20

Your opportunity

If you have that special mix of DNA that makes an extraordinary Pre-Sales Solution Consultant -- a blend of great business savvy and technical prowess -- then we’re a match made in heaven!

Our Solutions Consultants must have a strong blend of business and technical skills and a solid ability to demonstrate New Relic's solutions and business value to a broad spectrum of audiences from IT to business. Building a positive relationships as well as showcasing the capability to handle technical objections and issues throughout the client lifecycle is essential. Ultimately, the Solutions Consultant is a trusted advisor to both our internal partners and C-Level Executives.

Working with the sales organization, a Solutions Consultants at New Relic will utilize their technical expertise and business insight to ensure our high-value customers are able to grow their business by using the full scope of our product suite. We need our Solutions Consultants to drive New Relic’s strategic direction and vision, as well as promote new product direction on behalf of your customers.

What you'll do

  • Support the Enterprise Sales team with opportunity qualification, demonstrations, Proof of Concept presentations (POC), RFP responses & business justification in a presales capacity
  • Develop a deep expertise in New Relic products and services to provide customer-specific value propositions highlighting the benefits and differentiators of our products
  • Identify and resolve critical business/technical issues.
  • Take technical ownership of the entire sales cycle and drive it to a successful close.

This role requires

  • 5-7 years in pre-sales experience and/or similar capacities
  • Experience with one or more of Monitoring and Observability, Cloud, DevOps, CI/CD, AIOps, Logging, Data Analytics, and Visualization
  • High degree of knowledge around common programming languages and technologies
  • Excellent written and verbal communications, presentation, and project management skills.
  • Understanding of value-based selling in customer-facing roles.
  • A good balance of sales, business, and technical expertise
  • Bachelor of Science in Computer Science or similar

Bonus points if you have

  • A clear understanding of network & system management solutions
  • Knowledge (or certification) of public cloud services (e.g. AWS, Azure, GCP)
  • Experience with real user monitoring and digital experience

We're looking for bold and passionate people to be a part of our mission to help every engineer do their best work, every day, using data, not opinions, at every stage of the software lifecycle. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

We believe in empowering all Relics to achieve professional and business success through a workforce model called Flex First. Flex First allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Read more about Flex First.

Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here.

Estimated On-Target Earnings Range: $ 163000 - $ 204000

The pay range above represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document) and a competitive equity package. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, a discounted employee stock purchase plan, and other competitive benefits designed to improve the lives of our employees.

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